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important information for your stay

things to knwo & booking information

Check-In / Check-Out

The rooms are available at 2.00 p.m. and the apartments at 4 p.m. at the day of arrival. Let us know if you arrive after 6 p.m. At the day of departure the rooms and apartments are available until 10 a.m.

Deposit

To fix your reservation we require a deposit of 30% of the total price. If the deposit don't arrive in time your reservation is invalid.

 

Arrangement

On delayed arrival or preterm departure we have to invoice the total price of your stay.

 

Final cleaning

For the apartments there is a onetime final cleaning of Euro 50,-

Bank account

Renate Schiefer, Sparkasse Sölden
IBAN AT64 2050 2000 0085 8902  / BIC (swift code) SPIMAT21XXX

 

Payment options

You can pay cash, with credit card (VISA or MASTERCARD) or with ATM card.

Pets

Pets are not allowed.

 

Local tax

Additional to the room rate there is a local tax per person/day (winter: euro 3,00 summer: euro 2,50). Children up to 15 years are exempt.

Smoking

It's not allowed to smoke in our accomodation.

 

Cancellation conditions

- cancellations up to 3 month before arrival are free
- cancellations up to 60 days before arrival are charged with 50% of the total price
- cancellation  up to 7 days before arrival are charged with 80% of the total price
- cancellation after 7 days before arrival and no-show arrivals are charged with 90% of the total price
otherwise the the general terms and conditions for the hotel industry are valid

 

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